Challenge
COMPLEX AND FLEXIBLE PRICING
“Up to date and accurate pricing is of vital importance to our business. We cannot afford to have incorrect purchasing or sales prices in the system. But it happens. Every day, I request multiple quotes from suppliers, and I receive them all in different formats. Entering these into the system is a time-consuming process, prone to errors.”
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Challenge
WEBSHOP INTEGRATION
“Our company was one of the first to introduce a webshop. Today, 60% of our sales are made online! Customers request prices, look for product information, and order products entirely via our website. They can easily download invoices, check the status of orders and deliveries, and even log complaints. However, the integration with our back-end ERP system could be much better. A lot of data is duplicated overnight – not updated in real-time – which means customers see incorrect information. A couple of years ago, this would have been fine; but in today’s world, it’s no longer acceptable.”
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Challenge
EFFICIENT WAREHOUSE MANAGEMENT
“An optimal and efficient throughput of products via our supply chain and warehouse is essential for the company’s survival. So we need the right warehouse management system (WMS)."
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